Privacy Policy

Upskye ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit upskye.com or use our online education platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information you provide directly

• Account registration: name, email address, and password when you create an account or sign up for a free lesson.
• Purchases: billing name and payment details. Payment card data is processed directly by Stripe and is never stored on our servers.
• Communications: any messages you send us via contact forms or email.
• Course activity: quiz responses, lesson progress, and certificates of completion.

Information collected automatically

• Log data: IP address, browser type, pages visited, time and date of visits, and referring URLs.
• Cookies and similar technologies: session cookies for authentication, preference cookies to remember your settings, and analytics cookies (see Section 5).
• Device information: operating system, screen resolution, and device type.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and deliver the courses you purchase or access.
• Process payments and send receipts and invoices.
• Send you the free lead magnet ("Your First Week with AI at Work") and other materials you request.
• Send transactional emails (purchase confirmations, password resets, course updates).
• Send marketing emails and newsletters if you opt in. You may opt out at any time via the unsubscribe link in any email.
• Analyze usage to improve our platform, course content, and user experience.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Stripe (payment processing), Resend (transactional email), and similar vendors who process data on our behalf under strict confidentiality obligations.
• Analytics providers: aggregated or anonymized data to understand site usage.
• Legal requirements: if required by law, court order, or to protect the rights, property, or safety of Upskye, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by emailing support@upskye.com. We will delete or anonymize your data within 30 days, except where retention is required by law (e.g., financial records).

5. Cookies

We use the following types of cookies:

• Strictly necessary: required for authentication and session management. Cannot be disabled.
• Preference: remember your settings (e.g., display preferences).
• Analytics: help us understand how visitors use the site. You may opt out by adjusting your browser settings or using a browser extension such as uBlock Origin.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Some features of the site may not function properly without cookies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data ("right to be forgotten").
• Portability: request a machine-readable export of your data.
• Opt-out of marketing: unsubscribe from marketing emails at any time.
• California residents (CCPA): you have the right to know what personal information is collected, to opt out of the sale of personal information (we do not sell it), and to non-discrimination for exercising your rights.

To exercise any of these rights, email support@upskye.com. We will respond within 30 days.

7. Security

We implement industry-standard security measures including HTTPS/TLS encryption, secure authentication, and limited internal access to personal data. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

8. Children's Privacy

Upskye is designed for working adults and professionals. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@upskye.com.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date and, where appropriate, by email. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: